CREATING WELCOMING EXPERIENCES
When you work in the hospitality industry, you are in charge of creating clean, welcoming, and memorable experiences for hotel guests. The hospitality industry is known for its upbeat energy, with something exciting happening every day—whether it’s a wedding, a corporate event, or a conference. Employees can take pride in creating a welcoming, well-maintained environment that enhances each guest’s experience.
The BCI Skills Center Hospitality Program offers comprehensive job training for adults with disabilities who are looking to build fulfilling careers while developing practical skills in hotel maintenance and housekeeping.
WHY CHOOSE BCI’S HOSPITALITY PROGRAM?
Our Hospitality Program is tailored for individuals with disabilities who want to pursue meaningful jobs in the hospitality industry. By offering a blend of hands-on practice and special needs work programs, we help students develop skills that translate into exciting career opportunities.
Personalized Hospitality Training Programs
Our hospitality curriculum is thoughtfully designed to provide students with personalized instruction, equipping them with the skills necessary to succeed in the industry. One-on-one, dedicated staff support is available throughout the program, allowing students to build independence in a nurturing environment.
Hands-On Hospitality Job Practice
Participants gain critical job training experience by learning essential hospitality skills, including guest room maintenance, housekeeping techniques, equipment operation, and guest interaction protocols. This real-world practice allows students to develop valuable skills that translate into immediate employability.
Supported Hospitality Job Placements
BCI partners with employers to develop inclusive workplace programs. Our goal is to help adults with disabilities secure housekeeping jobs after graduation, empowering them to thrive in the community while making a positive impact at their workplace.
HOW THE HOSPITALITY PROGRAM WORKS
The BCI Skills Center is an innovative vocational training facility dedicated to offering job training programs for adults with disabilities, empowering them to develop the skills needed for competitive employment opportunities in a variety of industries, like hospitality.
Step 1: Assessment and Enrollment
Each participant undergoes an assessment tailored to their selected vocational program to assess their readiness. If the vocation isn’t a good fit, applicants are guided toward other training opportunities or employment services better aligned with their strengths and interests.
Step 2: Customized Curriculum
Programs typically last for six weeks. The curriculum covers essential hospitality skills, including safe chemical handling, operating laundry equipment, and replenishing guest supplies. Soft skills, such as punctuality and teamwork, are also taught, preparing students for competitive integrated employment and successful careers.
Step 3: Real-World Application
BCI’s team works closely with local employers to provide job placements for adults with special needs in real hotel settings. Students apply what they’ve learned in hospitality environments, gaining valuable experience while receiving continuous mentorship and feedback.
Step 4: Job Placement and Support
Upon completing the Hospitality Program, graduates receive job placement assistance and are matched with employers who are committed to inclusive hiring practices. We help students secure fulfilling careers and provide ongoing support to ensure long-term success in their roles.
For more information on our vocational training programs, visit our FAQs page.
Available Courses
Our innovative training programs empower adults to build confidence, develop essential work habits, and lead successful careers in the hospitality industry.
All programs are accredited by the Missouri Department of Higher Education. County or state funding typically covers tuition expenses, although scholarship funds may also be available.
General Hospitality
St. Louis boasts more than 40,000 hotel rooms in the metro area. From boutique to modern luxury, every property requires a dedicated team of skilled workers to maintain optimal performance throughout the year.
Students in the BCI Hospitality Program will undergo seven weeks of training, where they will gain valuable experience and develop an array of transferable skills. Students will become proficient in tasks such as cleaning and maintaining guest rooms and public areas, replenishing guest supplies, making beds with clean linens, and the proper use of laundering equipment. They will also hone soft skills such as communication best practices, and what it’s like to be on a team.
Upon successful completion and hiring, students will begin full- or part-time careers as part of the housekeeping team at one of our employment partners.
Partnership With AC Hotel
Our newest Hospitality Training Program operates from The AC Hotel in Chesterfield. Situated in the expanding Wild Horse Creek Development area in Chesterfield near Maryville University and the Spirit of St. Louis Airport, this hotel is within walking distance of local restaurants, shops, and entertainment. The AC Hotel is one of many under the Marriott brand.
Over the course of six weeks, students will learn the ins and outs of being a Housekeeping Associate, gaining valuable soft and vocational skills in an exciting and fast-paced environment. Upon successful completion and hiring, students will begin full- or part-time careers as part of the AC Hotel in Chesterfield’s housekeeping team.